workFile EPOS Benefits

A workFile EPOS system offers all the benefits you would expect from an EPOS solution. However, workFile EPOS delivers much more than a simple EPOS solution. workFile EPOS gives your business the means to take control of every data and business stream within your organisation, brings this data together to allow the system to make intelligent decisions and empowers your decision makers for longer term strategic decisions.

The list below shows just some of the benefits your business could experience from a workFile EPOS implementation:

• Manage and maintain business and supplier contacts

• Take control of stock management

• Track and control customer services supplied

• Benefit from intelligent stock ordering, automating identification of order items

• Utilise quick delivery functions reducing time spent taking in deliveries

• Experience automated notification on customer order deliveries

• Take advantage of automated customer notifications

• Have sales staff notified automatically of stock that needs to be 'layed away' for customers

• Manage the complete customer relationship and lifecycle

• Allow sales agents to provide a complete customer service, with access to back office data

• Collate customer orders, layaways, product sale and customer services (such as repairs) into a single transaction

• Utilise EFT (Electronic Funds Transfer) to raise card processing efficiency

• Provide customer accounts for larger customers

• Experience Automated invoice generation and document storage

• Create and maintain customer quotations

• Automate formal quotation print and send functions

• Have every customer interaction recorded and available to each member of staff (if desired)

• Communicate directly with other sites, warehouses, finance companies, suppliers etc

• Leverage the workFile eCommerce module, seamlessly managing your web site without any additional web administration. Take advantage of the web sales stream.

• Manage multiple locations and stores

• Allocate work to staff members through the workFile Case Manager

• Track supplier orders and deliveries

• Track customer orders

• Report on transactions

• Utilise comprehensive reports to identify profitable lines, identify focus areas, improve demand forecasting

• Export and integrate system data with accounting packages such as Sage and Clearly bookkeeping

• Utilise stock movement data allowing the use of automated stock ordering

• Identify marketing areas and target customers

• Automate marketing and campaign correspondence and have this automatically recorded in the customer history

• Identify, utilise and build key reports / strategic reports that help your decision making

• Utilise workFile storage and content modules to create a complete paperless office

• Utilise workFile Case Manager and BPM (Business process management) modules to streamline business processes

• Take advantage of one degree consulting development teams and customisation offerings. Allowing the workFile EPOS solution to evolve into the perfect solution for any business.

Why not talk to us about the a workFile EPOS solution; contact us on +44 (0) 1708 449 416, or click here