Storage Module

The workFile storage module allows organisations to take control of their content, storage and archive requirements. When used within an EPOS environment, workFile storage stores such interactions as correspondence, emails, invoices and faxes. By storing these files, other workFile EPOS modules have instant access to this content. This promotes a paperless office environment and enriches other modules by ensuring that workFile is a single point of reference for all EPOS / business related data.

Some of the features of workFile storage are listed below:

• Support any file format known to your base operating systems.
• Access and interact with archives in a matter of seconds.
• Organise your storage system and become efficient in its usage and management to end users.
• Access content from other workFile modules, such as CRM, Case and BPM.
• Integrate with Microsoft Office for ease of use.
• Integrate seamlessly with line of business applications.
• Image / document / file enable applications through integration (XML Web Services are available to do this easily)
• Take advantage of storage data units and manage them effectively
• Zero client download
• Simple yet powerful interfaces
• A folder view, similar to that of Windows Explorer providing users with a simple and familiar interface
• Line of business integration through a complete .NET API or XML Web Service API
• Automate repository backups to on-line to secure archives

In addition some of the business benefits of using workFile storage are: 

• The ability to implement a paperless office
• Reduce administration costs
• An enterprise wide repository with the flexibility required
• An enterprise wide secure storage and archive repository for critical un-structured content / data
• Image / document enablement of line of business applications
• Meet and exceed compliance issues
• Enforce strict retention schedules
• Maintain file legal admissibility
• Raise internal efficiency levels across the whole enterprise
• Reduce training and integration issues
• Maximise storage space potential
• Reduce administration, storage and archive costs
• High ROI (Return On Investment)

Why not talk to us about the workFile storage module and how it can be used within your organisation; contact us on +44 (0) 1708 449 416, or click here